Terms and Conditions of Online Course Registration

Online Enrolment Terms and Conditions

This summary outlines your rights and obligations when enrolling with International Paramedic College (IPC). Full details are available on our Student Information Page.

1. Eligibility for Enrolment (Including Visa Requirements)

Enrolment at International Paramedic College (IPC) is open to students who meet the entry requirements for their chosen course and are legally entitled to study in Australia.

It is the student's responsibility to ensure they hold a valid visa that permits study with a Registered Training Organisation (RTO) in Australia.

IPC does not enrol international students on a student visa (subclass 500), as we are not a CRICOS-registered provider under the ESOS Act.
Students on other visa types (e.g. working holiday, bridging, partner) must confirm their visa permits study with an Australian RTO.
Visa documentation must be supplied upon request.

If you enrol without holding a valid visa that permits study, you do so at your own risk. Refunds will not be provided if your visa prevents course completion.

2. Payment, Transfers, and Refunds

All changes to enrolment must be made in writing via email. No changes will be accepted via phone, SMS, or other methods.

Refer to our Payments, Refunds and Cancellation Policy for full terms.

Fees are non-transferable between individuals.
Certificates are issued only after full payment is received.
Manual payments may delay processing or certificate issue.
Only the original booking contact may request changes for group/organisation bookings.

3. Refunds and Special Consideration

We offer fair and reasonable refund practices in line with the Australian Consumer Law. In exceptional cases (e.g. medical emergencies), a refund or course transfer may be considered upon written request and supporting evidence.

4. Course Entry Requirements and LLN

By enrolling, you confirm that you have reviewed and understand any applicable entry or Language, Literacy and Numeracy (LLN) assessment requirements for your course.

5. Student Support and Reasonable Adjustment

You are required to notify us before enrolment if you have support needs, such as learning difficulties, disabilities, or access limitations.

Read more in our Student Support Policy.

6. RPL and Credit Transfer

You may apply for Recognition of Prior Learning (RPL) or Credit Transfer (CT) by providing appropriate evidence.

Details available at: RPL and CT Policy

7. Complaints and Appeals

If you are dissatisfied with any aspect of our service, you are entitled to submit a formal complaint or appeal.

See our Complaints and Appeals Policy.

8. Assessment and Academic Integrity

All assessments submitted must be your own original work. You confirm compliance with our Plagiarism and Use of AI Policy.

We may use plagiarism and AI-detection tools to validate authenticity.

9. Privacy and Data Collection

Your data is collected in line with the Privacy Act 1988 and the National VET Data Policy. It may be shared with NCVER or government agencies for research, reporting, and regulatory purposes.

View our Privacy Policy

10. Unique Student Identifier (USI)

You must provide a valid USI to receive your certificate. If you do not provide one, your results will not appear in the national USI registry.

More info: www.usi.gov.au

11. Certificate Issuance

Certificates or Statements of Attainment will be issued within 30 days of competency if all course components are complete and fees are paid. All certificates are issued electronically with built-in verification tools.

12. Confirmation of Agreement

By enrolling, you confirm the following:

You meet the physical and academic requirements of the course.
Your assessment responses are your own original work.
You authorise IPC to liaise with the USI Office or your employer regarding training records (unless otherwise notified).
You understand and accept these Terms and Conditions, including all linked policies and fee conditions.